Frequently asked questions.

Yes. We visit, look at your property and existing equipment, and talk through what you want to accomplish before preparing a proposal.

Our standard platform is UniFi for networking, cameras and access control, and we also work with Ruckus and Cisco Meraki. We choose equipment to fit the property and how it will be managed.

Most Wi-Fi or camera projects take one to three days on site. Larger integrated systems and new construction follow the building schedule.

Yes, where it meets our standards. The site assessment identifies what can be retained, what limits performance and what should be replaced.

On a network video recorder at the property by default. Footage remains private and recording continues during internet outages. Encrypted off-site backup is available.

No. Systems operate fully on their own after commissioning. Managed care is optional for clients who want proactive monitoring and maintenance.

Ideally during design, before framing. Early involvement allows proper pathways, equipment space and device placement, and avoids costly changes later.

We assess what you want to automate, size and build the server, install and tune the models, connect the agents to your tools, and train you to use it. Where a task needs more capability than a local model offers, we can set up a hybrid that uses a cloud model only for the jobs you approve.

Not with an on-site system. The models run on hardware you own, and your files, messages and conversations stay on your network.

Yes. We are a licensed California C-7 low-voltage systems contractor. License details are provided with every proposal.

A dedicated computer with a capable graphics card (GPU), plus fast storage and a solid network connection. We size the hardware to the models and number of users you need, so you are not paying for more than the job requires.

Models that run locally are very good at writing, summarizing, searching your documents and everyday questions, but the largest cloud models are still stronger for the hardest tasks. That is why we offer a hybrid setup: local by default, cloud only for the jobs you approve.

Yes, with an on-site system. The models run on hardware you own, and your files, messages and conversations stay on your network unless you choose to use the cloud option.

Only the actions you allow. We configure each agent's permissions, and anything that sends a message, spends money or deletes data waits for a person to approve it.

Yes. A private AI server can serve multiple users in an office, with separate access for different people or departments.

We choose the platform for each property based on its size, the devices you want and how you like to control things. We favor systems that keep working locally when the internet is down.

Often, yes. During the assessment we identify which devices are worth keeping, which can be integrated and which are holding the system back.

Core functions like lighting, locks and climate keep working on the local network. Remote access and cloud features return when the connection does.

That is the point of the design. Everyday control is simple, through voice, a few clear buttons or an app, and we walk everyone through it at handover.

Wired. PoE cameras get power and data over one cable, so there are no batteries to replace and no Wi-Fi drops. They are more reliable and harder to defeat.

No. Recording and AI detection run on equipment you own. Optional off-site backup or monitoring plans are available.

It depends on entry points and what you want to see. Most homes are well covered with four to ten cameras; we design to the property instead of selling a kit size.

We aim coverage at your property, not your neighbors'. Audio recording is off by default, since California law generally requires consent from everyone being recorded.

Yes. Live view, playback and alerts are available on your phone and computer, securely.

Systems include battery backup, and each door is configured to fail safely: locked for security or unlocked for emergency exit, as the door and code require.

Yes. Doors that are exits always allow free exit from the inside. Access control only controls who gets in.

Usually. Most standard doors accept smart hardware, and most gate operators can be integrated. We confirm during the assessment.

Yes. Add or remove people, change schedules, unlock doors and answer the intercom from anywhere.

Mesh works in small spaces, but each wireless hop cuts speed. Wired access points deliver full speed everywhere and handle many more devices.

We work with UniFi, Ruckus and Meraki and choose based on the size of the property, your budget and how it will be managed.

Usually only the modem or fiber terminal. We replace the provider's router with a proper firewall and access points.

Yes. With a care plan we monitor the network, apply updates and often fix issues before you notice them.

Ideally during design, before framing. Early involvement lets us plan pathways and equipment space, which saves money and avoids rework.

We handle the low-voltage scope and coordinate rough-in locations and power needs with the electrician so nothing is missed.

Yes. Send plans and a scope, and we return a device schedule and itemized proposal.

Yes. We schedule disruptive work outside business hours when needed.

Yes. We handle the physical systems and network infrastructure and coordinate with whoever manages your computers and software.

Yes. Cameras, access control and networks across locations can be managed from one place.

Proactive monitoring, firmware and security updates, priority response and an annual system review.